Customer Service

Shipping & Delivery
Shipping is done by 1st class and priority mail. Onhand items are mailed on the next business day. Custom items are mailed after the lead time. If a special delivery is desired, please give us a call.
Returns & Replacements
T-shirts may be exchanged for size. All custom and hair items are final sales. Please check your messages for spelling and placement. If you have any questions, do not hesitate to call first for clarity. We want you to LOVE your BBC items.
You are ordering custom/handmade items; therefore, some items require a 2 week lead time. (Instagram Cakes/Custom Infant Sets) If you need an item or color you don't see, please send an email sharing your needs. We may be able to tap into our PUFF POWER and make it happen! Team and group Puffs are available with a 3 week lead time. Group rates available.


About BrownBabycakes
Brown Babycakes celebrates happy girls of every hue! All of our flavors are fabulous but we know it's the filling that makes us powerful!
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